In this series we’re reviewing some simple tricks to enhance our connections with our virtual audience by removing obstacles.
Can you hear me now? Now? NOW? What? My camera’s not on? Let me try this. Nope, hmmm, I guess I’ll be off camera for the meeting.
How many meetings start like this? How do you feel when you’re the one having technical difficulties or the observer of the problem? With some effort, most technical difficulties can be managed in advance of the big call.
· Ideally, use the same equipment even if you are on the road.
· Use the test features in the program to ensure you can hear and are heard.
· Are your wireless headphones charged? Do you have a backup plan if they run out of juice?
· What is your camera showing? Mainly your face (or focused on your forehead) or is it tilted in an awkward direction (like looking up your nose)? Every time I return my laptop to my desk and reposition the camera, I double check the positioning is right before I jump into my next virtual meeting.
Remember that you only have one chance to make a first impression and that utilizing your KOL’s time wisely may change the opportunity to build a relationship.
· Set up a meeting with a colleague to test your technology if you’ve changed your equipment or are using new software… colleagues make a better audience when technical glitches occur, may offer solutions, and provide a less stressful environment while you’re muddling through the challenges.
· Dial into a meeting with yourself using a secondary device such as a laptop, tablet, or phone to see how you look and sound, simulating the technology you will be using during the big meeting.