Your introductory script

Today's #PresentLikeAPro Tip: Always have someone else introduce you with the script you have written for them. On Zoom make it short and sweet…in person a little longer is OK. Audiences do not need to know the companies you have worked for, how much other audiences loved you, or how much this audience will love you. Yikes! Have the script say who you are, a bit about your qualifications, and then something personal that adds a bit of fun.

Mine says that “Kevin’s lifelong goal is to ride horses bareback though he has not yet found a horse with the same goal.” You ought to see the smiles and hear the questions I get on that one! We want a smiling audience when we begin, not a bored one.

Keep it simple

To Present Like A Pro, KEEP IT SIMPLE! Especially when the material is exceedingly complex. Never ‘dumb things down’ but always go for ‘elegant simplicity.’ The goal here is to get to the heart of the matter and to create a memory of its essential elements. Often using complicated or unreadable spreadsheets and wiz-bang graphics can hide our essential message.

Making it look complicated does not make you look smart. Your one and only job is to help the audience leave with the essentials of the topic, not to be impressed by you. Work for clarity. If newspapers are written for the average person, so too can any of our technical or scientific presentations, especially if to a tech audience. Don’t mimic your professors, go beyond them. Think of the famous quotations you are reminded of from Dr. Mardy Grothe or Bartlett’s…they are wisdom packed into few words that the many can understand.

Just ask!

It's easy to fall into the trap of making assumptions about what our colleagues or teams need without verifying. But are these assumptions accurate? Are we truly delivering what's necessary to support their success? The solution is simpler than you might think: Just ask! Watch this video to learn more...

Think most about the audience and least about you

I recently had the pleasure of meeting the incredible Gladys Gadri at the sold-out ACHE Congress in Chicago. You can see the energy in her eyes…she's like that in person too!

Just this week, Gladys shared a photo of herself with a copy of Speak Up: A Woman’s Guide to Presenting Like a Pro—a book I had the honor of co-authoring with Cyndi Maxey, CSP. This guide is crafted to empower women with the skills they need to communicate effectively, exuding clarity, confidence, and conviction. It's also peppered with inspiring quotes from female executives, making it a vital resource for any woman looking to make her mark.

This brings me to today’s Thursday Thought—Think most about the audience and least about you. Overcome the tendency to worry about what you're wearing and whether you've memorized your note cards, and instead imagine yourself sitting in their seat. What would you want to hear? What is critical for you to understand?

You can buy your copy of Speak Up here.

Exploring the Proust Questionnaire

I recently enjoyed a vacation with my sons, which highlighted the invaluable benefits of genuine face-to-face time. If you're seeking ways to deepen conversations with your partner, children, parents, or friends, I recommend exploring the Proust Questionnaire. It's a fantastic tool for sparking meaningful dialogue. Check out the link in the comments for more details and watch this video to learn how it can transform your interactions.

7 things not to say or do when presenting!

1)     “You probably want to know a little about ME!” (No, they don’t.)

2)     “Before I begin you have to understand that…”(Just begin already!)

3)     “How are you all doing?” (Thought to be an involver, often experienced as an embarrassment by both sides.)

4)     “Can you hear me OK?” while tapping the microphone. (Audio checks should happen with the sound professional, not the audience.)

5)     “Today we are going to….” followed by a list of objectives usually on PowerPoint that everyone can read faster than you can speak. (Next time just get right to #1 without identifying it as such and conclude with “We just finished our first objective for the day.”)

6)     “I can’t hear you!” as a way to have the audience repeat the speaker’s key phrase. (Do you want everyone to feel like they are back in second grade!?)

7)     “Shhhhhhhh…” attempting to get control back from an audience group exercise. (Try this next time: “If you can hear me, please raise your hand.” As they do others will notice. This usually only needs to be said twice and then a sincere thank you allows you to continue.)

Did you know that Cyndi Maxey and I have distilled over thirty years of professional speaking into a concise, easy to use guide that will help anyone Present Like a Pro! Get your copy from the link in the comments.

Presenting someone else's slide desk

In case you ever find yourself in a situation where you have to present someone else’s slide deck, watch this video to learn what to do!

Engage and involve your audience early and often

Engage and involve your audience early and often, especially on Zoom. Conor Cunneen (IrishmanSpeaks) asks the audience a question as attendees are entering the Zoom room, before he has even been introduced. One of his favorite questions to ask: “What was the first live concert you went to and how was it?” Simple enough but wait till you see the energy, excitement and connection that happens as you respond to the audience’s answers with questions such as, “Jack, was everyone dancing at that concert?” or “Mary, so your father went with you?” This is a better icebreaker than any staged one.

Next time, vary the question: “What was the first wedding you attended, and what do you remember?” or “What’s your favorite city and which one do you hope to go to some day?” or “Which movie would you gladly watch over and over again and why?”

Just like Conor, jump in and talk to your audience even before you are introduced, and prime them for a good time! Just make very sure you are not focusing on only one of your buddies. Nobody likes to hear ‘in jokes’…it reminds them of high school!

Look THROUGH the camera!

What do your visitors actually want and need?

When you are asked by an outside group for a tour of your facility, don't just think of it as a marketing activity. Instead think of the audience. Who are they? What will help them solve their problem? Why did they pick your facility?

Do they really need to know how many trauma surgeries you did last year, or instead do they need to tour your trauma department and talk to the surgeons and nurses? Do they really need to endure the standard dog-and-pony PowerPoint program or do they actually need a time to have a robust Q&A with, not your CEO or CNO, but rather your most endearing ED nurse?

When you are asked for the tour, first find out what your visitors actually want and need.

Professional integrity

Recently, I had the privilege of witnessing an individual demonstrate exceptional professional integrity and skill in their field. It was a powerful reminder of the impact that dedication and mastery can have, not just on the quality of work produced, but on inspiring those around them. Watch this video to learn more and let's discuss how we can all apply these principles to enhance our work and inspire our teams.

Interview presentations

Next time you invite someone to update your team, try interviewing them instead of asking them to give a presentation. They will like it better (no formal prep!) and you and your team will be able to ask questions that really get to the heart of what is needed. This works great with quality and safety data, financial information, construction updates, and finding the mood of some of the staff.

Top tip: get rid of the tables and bring the chairs up close to you and the one you are interviewing. This creates a sense of community and intimacy and helps support the one being interviewed. Distance of any sort (as well as tables!) creates spectators instead of participators.

Try it! Take the risk and see what happens. Let me know how it goes!

Mission. Moment. Mess.

Mission. Moment. Mess. Elevate your public speaking skills by embracing a simple yet impactful framework I share with my professional speaking students: Mission, Moment, Mess. Dive deep into your personal narrative by reflecting on your core mission, a life-altering moment, or a challenging mess you've navigated through. Transform these reflections into compelling stories, and practice telling them aloud. Watch this video to learn more…

Take the risk

When is the last time you took a risk? Calculated perhaps, but none the less risk. A leap of faith? A time you spoke up first at a meeting? A time when you silenced your usual meeting speech or even a time when you realized you didn’t need to be at that meeting at all!?

It’s amazing to look back over our lives and notice the risks we did take, the ones that worked and the ones that didn’t, and to then ask ourselves what we now know even more about ourselves.

Richard Rohr wrote, “It is never a straight line, but always three steps forward and two backward—and the backward creates much of the knowledge and impetus for the forward.”

Kindness

In a world where opinions seem to dominate every conversation, how about we try something different? Let's be the individuals who prioritize understanding over asserting, who ask the questions rather than rushing to provide the answers. Imagine the impact we could make by choosing to be voices of kindness, seeking to comprehend every perspective. Watch this video to learn more...

Your inner expert

Notice your inner expert by listening to your audience. I noticed something about a group I was working with recently that hit me in the face, and in the heart.

After my presentation, a few came up to me to thank me and then they went into an extended description of what I did that apparently was especially meaningful to them. I was touched and I discovered a bit of what they experienced from me, my inner expert.

It reminded me to do the same when I am in the audience. A simple “Thank you” is certainly very nice. However, a “May I tell you what you did that helped me, touched me, encouraged me…?” is much, much better for the one telling and the one receiving.

Why did you hire me?

Why did you hire me? What a powerful question to ask your boss or your client. Hidden in the answer are the unnamed expectations which we’re often unaware of, but that really tell us what’s important to them. Watch this video to learn more!

The horizontal level

Do you live and work on a vertical level with those ‘above’ and others ‘below’? Some marriages are like that. Some corporate teams operate like that too. The one on ‘top’ as somehow superior to the others. Some even relish this superiority. Those ‘below’ understand that this set up is meant for obedience and conformity, to be careful, stay in line, don’t rock the boat.

Other teams operate on a horizontal level: with each person being respected as ‘social equals’ who are contributing to the whole. Not all are the ‘same’ but all are contributing with collaboration and mutual respect.

How is it where you live? Where you work? In your family of origin? What I find interesting about the vertical set up is that the real power belongs to those below: if they move, guess who falls!?

Technical presentations

Next time you give a technical presentation, REMEMBER while the data and insights you share are crucial, what truly captivates your audience is YOUR unique perspective. You're the expert in the room - the voice they've come to hear. It's your interpretation, your take on the information that adds invaluable depth and makes the session truly enriching. Watch this video to learn more!

Fearless Facilitation

Facilitate your next presentation instead of simply presenting. In every presentation you do consider how to involve others. Without participation you will simply have spectators quietly judging you and your content. With facilitation you will have fellow participants engaged.

Nora Dunn from Saturday Night Live in the 80s told my class of actors, “Your job is not to please the audience, your job is to engage the audience.” (And it is in the engagement that they will be pleased.) You cannot engage if you only talk, no matter how good you are. The audience, especially today’s audience, has far more wisdom than we do. Let them talk to one another and learn with them.

Pro tip: Never say,” Turn to the person next to you”. Instead get them moving with “When I give you the signal I want you to get up find two other people who are not at your table and go and sit with them to form a group of three AWAY from the tables (you will have to enforce this). Then tell them what to discuss for 5-8 minutes (not too long or they will start talking about sports and their kids) then ask, “What did you just LEARN from your group?” (rather than “What did you just talk about?”) and then wait in silence. When they start talking you have engagement.