Loud, angry, sarcastic, frustrated, anxious and a few hundred other very descriptive words for our emotions might be how we feel but not how we want to come across. If you intimidate then ‘who you are’ will spread like wildfire throughout the organization. You won’t be seen as correct but as a bully - weak, self-centered, and alone. Feel the emotion of course, identify it for sure, but if you put it out first and loud, you’ll scare off even your most loyal supporter.
 
Emotions are the gas in our tank - they provide the fuel to move us. However, they do not belong at the steering wheel. You may be attracted to many different people for many different reasons, but you marry only one after a good deal of thoughtful decision making (hopefully!) The sweet smell of chocolate cookies arouses even the strongest of us, but how many go into your mouth is decided at the steering wheel not the gas tank.
 
Monitor your emotions before you put them on public display, or reply to the email, or take to social media! A good rule of thumb is “Given how I feel and how strongly I feel about this, what is the best way for me to communicate so that others will receive it with respect and perhaps change?”