Be curious about people beyond the nouns they use to describe themselves or their jobs. Go for the adverbs and the verbs…that is where the action is! Your colleague just returned from a vacation in the Arctic to watch the caribou migration (I am not kidding, she really did!). Ask an interesting question that gets to the heart of the journey for her. “Tell me what you saw in the animals’ eyes that intrigued you?” or “What was the most challenging part of the trip?” (This is a never-fail question, helping the other person go deeper). Avoid the obvious questions… “Bathrooms? Buses? Food? Masks?” and go for the motivational questions that help you be there with them.