Initial interaction is easy if you make it so. If you are in person, it is easy to meet and greet ahead of your presentation. On Zoom you have faces just staring at you, not to mention babies, dogs, cats…or sometimes only the ceiling fan.

A “Chat Box Waterfall” is a great way to get everyone on record, to get them contributing. I learned it from Caelan Huntress and it works every time. Ask a simple question then say the following: “I’d like you to go to the chat box and I’ll give you 60 seconds to type your answer to this question but don’t hit enter until I tell you to…” There is always one who hits enter straight away (of course!) but when at the 60 second mark you say “Hit enter!” you will see a ‘waterfall’ of contributions come in. Then all you have to do is say, “Let’s take a moment and review these” and then as the host you find someone’s entry and ask “Bob, can you tell us about yours? Then when you are finished call on the next person” After a few of these you can say, “Jane tell us about yours and then send it back to me.” This is a guaranteed involvement technique that will forever end the agonizing silence accompanying, “Anyone have any ideas?”